Headsets for Call Centres
Simpson Telecom Group will assist the Call Center Manager with the headset selection that best suits their specific application.
Corded or Cordless?
- Corded headsets have no battery, therefore have no battery life issues.
- Cordless headsets possess varying charge-holding capabilities.
- Extended life batteries may be vital to a specific Call Centre environment.
STG will help you determine which headset solution(s) will best adapt to your unique environment, while taking into account Call Centre hours of operation, size, functionality, and of course, the budget.
If you are choosing cordless headsets for your Call Centre, it's important to note that there are limits to how many units can operate within a given site.
Interference can occur with some headset products once critical levels have been reached.
STG will advise as to the best product choice for your environment. At times it is wise to choose corded solutions, or perhaps a blend of corded and cordless solutions, as opposed to overloading a cordless operation.
We carry the industry’s best wired and wireless headset products, including Chameleon, Plantronics and Jabra headsets.
Designed for contact and call centres, busy organizations, high traffic office areas, and tested to ensure comfort and durability for everyday use, with Voice Trap™ noise cancelling technology designed to trap only the human voice frequency range and reject everything else. For an economical headset that does not compromise quality for price, Chameleon Headsets are the choice of call centres and offices alike!
Simpson Telecom Group is a Partner Reseller of Jabra Headsets by GN Netcom, a global leader in personal communication devices. They develop and market a broad range of wired and wireless headsets and speakerphones, including Unified Communications solutions that make it easier for people to connect, communicate and work together.