Making the Right Call: should your business switch to VoIP? - Part 2 - Simpson Telecom

Making the Right Call: should your business switch to VoIP? - Part 2

Have your communications needs changed? VoIP technology brings many benefits to those who rely on telecommunications for their business operations.

VoIP and IP Phone Systems - Simpson Telecom Group - Brampton, Toronto, Mississauga, Oakville, Milton. Telecom Equipment Supplies for Canada and the United States.

In part 1 of our 4-part series looking at whether your business should make the switch to VoIP, we discussed whether your current phone system was meeting your needs, and explained how it can continue to do so for years to come.

Part 2 will tackle another consideration: the technology may remain the same, but what of your business?

Part 2 – Have your needs changed?

Over the past two decades, the way we communicate has evolved at a pace rapid enough to leave it almost unrecognizable from what it was when many of today’s businesses were formed. These businesses have therefore had to move with the times, or fall behind.

The nature of this innovation, allied to a changing ethos among large groups of employees, has allowed flexible and remote working to become a common occurrence. As a result of this, it has become vital for certain businesses to invest in cost-effective yet reliable systems to support their employees and the growth of their business.

If you have remote teleworkers or staff working in multiple office locations, you are a candidate for VoIP technology.

Flexible and multifunctional, VoIP technology brings a host of benefits to those who rely on telecommunication for much of their business operations. Aside from cutting the cost of communication, especially long-distance telephone calls, VoIP technology allows an employee or business owner to take their phone system with them anywhere there is an internet connection; from a hotel room, a friend’s house, or even a coffee shop.

VoIP technology can also mean a reduced need for travel, with the ability to conduct video conferences with colleagues or customers from anywhere in the world and vital business meetings being arranged between people who may have never met, saving your company both time and money.

The one absolute necessity if this is your path is to check with your IT people to make certain that you have enough bandwidth with your internet service provider and that your computer technology is robust and up to date. If your report card with either of these elements is a failing grade, make sure that they can be brought up to speed prior to making a switch to any VoIP solution.

Any analysis carried out to ascertain whether your company’s IT equipment can handle the switch to VoIP will need to be done so with the future in mind, as company growth or a change in direction may result in more bandwidth than expected being used for telephone communication. Minimizing internet usage for other tasks during peak hours is a smart way to help your VoIP users enjoy as clear a connection as possible, but ensuring you have enough bandwidth for VoIP system to function effectively in most, if not all, circumstances is vital for businesses who will be relying on it.

Making sure of this in the beginning will save a world of hurt and frustration later.

In part 3 of our 4-part series, we’ll be asking another question to consider when deciding if your company should make the switch to VoIP – a hosted or cloud solution, or your own server?