Headsets for Call Centres

Simpson Telecom Group will assist the Call Center Manager with the headset selection that best suits their specific application.

Corded or Cordless?

• Corded headsets have no battery, therefore have no battery life issues.
• Cordless headsets possess varying charge-holding capabilities.
• Extended life batteries may be vital to a specific Call Centre environment.

STG will help you determine which headset solution(s) will best adapt to your unique environment, while taking into account Call Centre hours of operation, size, functionality, and of course, the budget.

If you are choosing cordless headsets for your Call Centre, it's important to note that there are limits to how many units can operate within a given site.

Interference can occur with some headset products once critical levels have been reached.

STG will advise as to the best product choice for your environment. At times it is wise to choose corded solutions, or perhaps a blend of corded and cordless solutions, as opposed to overloading a cordless operation.

We carry the industry’s best wired and wireless headset products, including Chameleon, Plantronics and Jabra headsets.